Important F.A.Q
What is the shelf life of your products?
Our mission is to deliver you the very best without harmful additives. Therefore we guarantee a 6 month shelf life on our products without fear of harmful ingredients and the peace of great products with amazing results.
Track your order with the tracking number provided to you. Please note, USPS does not always scan all packages at pickup due to the large quantity of orders. Then miraculously it will show up on the tracking system or better yet on your doorstep. Please contact USPS once your timeframe has passed to open a lost package case if you do not receive your package.
We have no control over what happens to your package after it leaves the warehouse. Please contact us using the form below or directly to info@organicallyinc.com with any questions.
PLEASE CHECK YOUR MAILBOX BEFORE CONTACTING USPS REGARDING A MISSING ORDER.
What if I didn't receive my full order or I received the wrong items?
First please check your account to determine if you have a backordered item. If there are no details regarding a backordered item, please email us at info@organicallyinc.com with the following info:
- *Full Name
- *Order #
- *Picture of invoice
- *Picture of packer's personal card (each order comes with a card from your order packer)
- *Picture of your full order